Kitchenery Privacy Policy

Last updated: October 24, 2026

1. Overview

Kitchenery Inc., operating under the name Kitchenery ("Kitchenery," "we," "our," or "us"), provides this Privacy Policy to explain how we collect, use and disclose personal information. It applies to kitchenery.us and other Kitchenery-controlled websites, applications and digital features that link to this Policy; product inquiries, reservations, preorders, purchases and crowdfunding activities; business relationships and events; and our customer-service and marketing communications (collectively, the "Services").

Personal information is information that identifies, relates to or can reasonably be linked to an individual or household. It can include contact information, device and online identifiers, and inferences associated with an identifiable person. Aggregated or de-identified information is not personal information to the extent recognized by applicable law.

This Policy should be read with our Terms of Use and Service and any notice provided for a particular transaction or feature. A specific notice controls its subject where it expressly supplements or modifies this Policy. The mobile-information restrictions in Section 5 control over other disclosure permissions in this Policy.

2. Information we collect and its sources

Information you provide. We may collect your name, email address, telephone number, billing or delivery address, account details, company, job title, product interests and communication preferences. We also collect information you provide in inquiries, reservations, orders, Kickstarter interactions, surveys, reviews, submitted content and support communications. Transaction information may include payment status, selected products or rewards, shipping details and purchase history. Payment services process payment credentials under their applicable terms and notices.

Information from your use of the Services. We may collect IP addresses, browser and device characteristics, cookie and advertising identifiers, referral information, pages visited, links used, approximate location, and interactions with our websites, emails and advertisements. These activities may use cookies, pixels, logs and similar technologies as described in Section 6.

Information from other sources. We may receive contact, professional, transaction, interest and related information from public or professional sources; referrals and events; social, advertising and crowdfunding platforms; and business, marketing and data providers, including paid sources. We may combine this information with information obtained directly from you or through our Services for the purposes described here, subject to applicable law and your choices.

Communications, consent and content. We may maintain messages, customer-service notes, feedback, photographs or other content you submit, and records of communication preferences, consent and withdrawals. Records may include the signup source, disclosure presented, affirmative action, date, time and relevant technical information. Calls may be recorded or transcribed with notice and consent where required.

Feature-specific information. Where an offered application or connected-product feature uses a camera, microphone or device location, collection is subject to the feature's notices, settings and required permissions. This Policy does not itself enable a device permission. We may derive preferences or audience segments from the information described above to support product development and permitted marketing.

The information collected depends on your interaction. You may decline to provide information, although information needed for a requested transaction, support service or account may be necessary to complete that request. Optional marketing enrollment is not required to purchase.

3. How we use information

We may use information to operate, maintain and improve the Services; administer accounts, reservations, transactions, crowdfunding rewards and business relationships; process payments and delivery; answer questions and provide support; and communicate about products, orders, safety, account activity and other relevant matters.

We may also use information for research, product development, customer analysis, segmentation, personalization, identifying prospective customers, measuring advertising effectiveness, and promoting Kitchenery products, offers, events and campaigns. These activities may include email, telephone, SMS/MMS, WhatsApp, direct mail, online advertising, retargeting and permitted audience matching. Each channel and use remains subject to applicable permission requirements and Section 5.

Additional uses include accounting, auditing, recordkeeping, security, fraud prevention, investigating misuse, protecting people and property, complying with law and lawful requests, enforcing agreements, and establishing or defending legal claims. We may use information for another purpose explained when collected or otherwise permitted by law. Where a new use requires an additional notice or consent, that requirement applies.

We may create and use aggregated or de-identified information for lawful business, research and marketing purposes. We maintain information represented as de-identified in that form and do not attempt to reidentify it except as law permits.

4. How we disclose information

Service providers and advisers. We may disclose relevant information to providers of hosting, software, security, customer-relationship management, messaging, call-center and marketing services, analytics, payments, fulfillment, professional advice and other business support. Providers acting on our behalf are authorized to use information for the services they perform, subject to applicable contractual and legal restrictions. We may use and change providers and their permitted subcontractors as business needs require.

Related companies and business partners. Subject to Section 5, we may disclose relevant information within our corporate group for business administration and the purposes described in this Policy. We may disclose non-mobile information to selected partners to administer a joint offer, event or service you participate in, or for a separate use you specifically authorize. This partner permission excludes mobile numbers and text-message opt-in information and consent.

Advertising and measurement. We may disclose website and device identifiers, activity information, approximate location and permitted non-mobile contact identifiers, such as email addresses, to advertising and analytics providers to measure performance, deliver relevant advertising and support permitted audience matching. Section 5's restrictions and applicable privacy choices apply to these activities.

Transactions and business changes. Information may be disclosed to parties involved in a transaction you request and in an actual or proposed financing, merger, acquisition, reorganization, asset transfer, insolvency or sale of all or part of our business. Any disclosure remains subject to applicable law and Section 5; it does not authorize selling or transferring messaging consent to a different sender.

Legal, safety and other authorized purposes. We may disclose information to comply with law, legal process or lawful government requests; protect rights, property or safety; investigate fraud or misuse; enforce agreements; or respond to an emergency. We may also disclose information at your direction or with permission where required. Information you intentionally make public may be available to others.

5. Mobile information and text messaging

If you participate in Kitchenery text messaging, we use your number, messages, delivery information and consent preferences to operate the program, deliver authorized communications, respond to inquiries and manage opt-outs.

Kitchenery does not sell, share or disclose mobile phone numbers, SMS/MMS opt-in information or messaging consent to third parties or affiliates for marketing or promotional purposes. Messaging platforms, carriers and other providers may process the information needed to deliver and support Kitchenery's authorized messages on our behalf, but not for their own or another client's marketing. Disclosures required by law remain permitted.

Except for the operational processing and legally required disclosures described above, all other disclosure categories in this Policy exclude text-messaging originator opt-in information and consent. No advertising, partner or business-transfer provision overrides the mobile-information restrictions above. Possessing a telephone number does not substitute for the consent required for a particular message.

Our recurring marketing texts concern Kitchenery's cordless kitchen products, offers and Kickstarter campaign. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Support is available at power@kitchenery.us. Consent is not a condition of purchase. See Section 2 (Kitchenery SMS/MMS Program) of our Terms of Use and Service for details.

6. Cookies, analytics and online advertising

We may use cookies, pixels, logs and similar technologies to operate and protect the Services; understand usage; attribute referrals; personalize content; and measure or deliver advertising. Providers may include Google Analytics and Meta tools where deployed. Emails may contain tracked links or pixels. Information may be associated across visits, devices or services where permitted. When third-party advertising or analytics tools are active on the Services, their providers may collect information about your online activities over time and across different websites or online services.

Browser and device settings can limit cookies or permissions. Blocking certain technologies may affect functionality, and deleting cookies can reset preferences. Where a consent or privacy-control interface is provided, you may use it to manage the relevant choices. We obtain consent for optional technologies where required by law.

Certain disclosures for advertising or measurement may constitute a "sale," "sharing" or "targeted advertising" under applicable privacy laws even when no payment is received. Where those laws apply, you may exercise the relevant opt-out through the applicable website control or by contacting power@kitchenery.us. We honor legally required opt-out preference signals, including Global Privacy Control, within the scope required by applicable law.

Our websites do not change their tracking practices in response to legacy browser "Do Not Track" signals. This is separate from our handling of legally required opt-out preference signals described above.

These provisions do not permit disclosure of mobile information contrary to Section 5. An advertising preference does not necessarily prevent contextual advertisements or marketing independently permitted through another channel.

7. Marketing choices

Email. Use the unsubscribe link in a marketing email or email power@kitchenery.us. We process requests within applicable deadlines. Necessary account, transaction, safety and other nonpromotional communications may continue where permitted.

SMS/MMS. Reply STOP to a Kitchenery program message. A single nonpromotional confirmation may follow. You may also send a clear request to power@kitchenery.us, identifying the number concerned. We recognize other reasonable revocation methods where required by law or the applicable messaging rules. No payment, account login or identity-document submission is required to stop marketing texts.

Telephone and WhatsApp. For marketing calls, ask the caller to stop or email us with the relevant number. For WhatsApp, ask us to stop in the conversation or contact us. Calls and business-initiated messaging are subject to the permissions and restrictions applicable to the communication; merely accepting this Policy does not supply consent that must be obtained separately.

A request is applied to the identifiers and communications it covers, together with any broader suppression required by law or platform rules. A clearly channel-specific request does not automatically cancel an order, account or independently valid permission for an unrelated channel where continuation is permitted. A clear request to stop all Kitchenery marketing is applied accordingly. We may retain suppression and permission records to prevent unwanted contact and document compliance.

8. Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, subject to applicable law. For contact, account, professional and transaction information, we consider the duration of the relationship, completion of transactions, customer support, warranty or service needs, and applicable recordkeeping requirements. For website, device, cookie and advertising information, we consider the technology's function and lifespan, security needs, measurement and attribution purposes, and applicable privacy choices. For submitted content and communications, we consider the purpose of the submission, the relevant permission or license, support needs and legal requirements. Consent, preference and suppression records may be retained as necessary to honor choices, prevent unwanted contact and document compliance. Information needed for fraud prevention, disputes or legal claims may be retained for the applicable period. Backups may follow their ordinary retention cycle, subject to applicable restrictions and legal holds. We delete or de-identify information when no lawful retention basis remains.

We maintain reasonable safeguards appropriate to the information and our business. No network, transmission or storage system is completely secure, and we cannot guarantee absolute security. Required incident notices are governed by applicable law. Please do not send passwords, full payment-card details or sensitive identification information through ordinary email or messaging.

9. Privacy requests and applicable rights

Depending on your location, our activities and the applicable law, you may have rights to obtain information about processing; access, correct or delete personal information; receive a portable copy; restrict or object to processing; withdraw consent; opt out of sale, sharing, targeted advertising or specified profiling; or limit specified uses of sensitive information. These rights apply only where the relevant law provides them and are subject to its conditions, exceptions and limitations. Sections 2 through 4 describe the information categories, sources, uses and recipient categories addressed by this Policy.

To submit a privacy request, email power@kitchenery.us and describe the request, together with the email address, telephone number or other identifier reasonably needed to locate the relevant records. For requests involving access, correction, deletion or account control, we may request information reasonably necessary to verify identity, authority and the records concerned. An authorized agent may submit a request subject to legally permitted proof of authorization and verification. Where required, household-information requests must protect the rights of other household members.

Marketing withdrawals and sale/sharing opt-outs are not subject to an access-request verification procedure where law prohibits that requirement. We may take legally permitted steps to address a reasonably suspected fraudulent request. We may decline or limit a request, retain exempt information, or charge a permitted fee only where applicable law allows. For example, records may be retained to complete a transaction, satisfy legal duties, maintain security, honor suppression requests or defend a claim.

We respond within the deadlines that apply to the request, including any permitted extension. Where an appeal right applies, email power@kitchenery.us with "Privacy Appeal" and identify the decision. We provide the response and further complaint information required by the applicable law. We do not unlawfully discriminate for exercising privacy rights.

California residents may also request information available under California Civil Code Section 1798.83 by contacting us. Applicable notices and rights concerning sale, sharing, targeted advertising and minors are not waived by this Policy. Where an activity requires a separate notice, consent or statutory request mechanism, that requirement applies.

10. International processing

Kitchenery is based in the United States. Information may be processed in the United States and other countries where we, our providers or parties involved in a requested transaction operate. Privacy protections can differ between countries. Where applicable law requires a transfer mechanism or safeguards, the transfer is subject to those requirements. Contact us for information about the safeguards relevant to your information.

Where the GDPR, UK GDPR or comparable requirements apply, we rely on the legal basis appropriate to the particular processing. This may include performing or taking steps at your request to enter a contract for a reservation, purchase or service; complying with legal obligations; pursuing legitimate interests in operating, securing and improving our business, managing business relationships, conducting permitted marketing and establishing or defending legal claims, subject to the required balancing of interests; or consent where required. A legitimate-interest basis does not replace a separate consent requirement for marketing, tracking or another regulated activity. You may withdraw consent, object to direct marketing, exercise applicable privacy rights and complain to the competent supervisory authority. Where we obtain personal information indirectly, we provide the notice required by applicable law.

Availability of our website does not mean that every service or marketing program is offered in every jurisdiction.

11. Children

Our commercial services and recurring marketing programs are intended for adults. We do not knowingly collect personal information from children under 13. Where additional age-related restrictions apply to collection, consent, sale or sharing, those restrictions apply. A parent or guardian may contact us about a child's information so that we can take the action required by law.

12. Third-party services

Third-party websites, social platforms, Kickstarter, payment services and other independent services operate under their own terms and privacy notices. We do not control their independent practices. Their notices do not replace this Policy for Kitchenery's own handling of information, and this provision does not remove responsibilities that law assigns to Kitchenery.

13. Changes to this Policy

We may revise this Policy to reflect our practices, services or legal requirements and will post the revised date. Additional notice or consent will be provided where required. A policy update does not retroactively create marketing consent. For an accessible copy or assistance, contact us below.

14. Contact Kitchenery

Kitchenery Inc. — Privacy and Customer Support

Email: power@kitchenery.us

Mail: 2950 W Hillsborough Ave, Suite B, Tampa, FL 33614, United States

Website: https://kitchenery.us/

Privacy Policy: https://kitchenery.us/legal/privacy-policy/

Terms of Use and Service: https://kitchenery.us/legal/terms-of-use/